Many Yahoo! Mail users are facing issues with attachments both in downloading and uploading. Tech forums are full with queries related to the matter. Answers from experts have worked differently for different users. So, here is an effort of compiling all successful answers/suggestions from top tech forums. Try these out and see what works best for you. We start with the simplest of all.
1. Alternate option to attach files: Simply drag and drop the files to message area in order to send them as an attachment. It worked for most users having an issue in sending an email attachment.
2. Yahoo! support team suggestions
These are some common fixes suggested by Yahoo support team:
- Remove special characters from the file name.
- Make sure you are using a supported browser. Yahoo works best on latest versions of Firefox, Chrome and Safari.
- Check the file extension of your attachment. Extension such as .bat, .exe, and .jar are not supported by Yahoo as they are used to spread malware.
3. Anti-virus clash
A user said that he had an anti-virus clash issue which was restricting attachment download. Yahoo! Mail uses Norton to run a scan on attachment download while his computer had different anti-virus software. If you have the same situation, here is what to do:
· Go to Anti-virus control>Protection against viruses>Settings.
· Find ‘Threats in Webmail attachments’ option and uncheck the box next to it.
4. Manage Add-ons
Another expert suggested disabling add-ons to the browser. He wrote the following process:
· Disable all add-on to your web browser.
· Try adding an attachment.
· After that enable the add-ons one-by-one and try adding attachment every time you enable an add-on.
This process will help you in identifying the troublesome add-on; you can remove it if it’s not important or disable it while adding an attachment.
5. Contact Yahoo Support
On the official Yahoo forum, a user has posted a query with this message prompted to him:
To prevent abuse, your message cannot be sent now. If the message contains only a link, please add some text to it. This helps us fight spam. If it still cannot be sent, please modify the message or try again later. Sorry for the inconvenience.
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According to the user, there was no link in the message; it was a simple text message.His issue was resolved by the support team to ensure proper functioning of his account. You can also post your issue on the official Yahoo! forum at https://forums.yahoo.net.
If you find the Yahoo waiting-time too long; contact Yahoo Customer Care Technical Support Service Team Number for quick solutions. We offer independent tech service for email issues through certified professionals. Talk to experts on toll-free number today.
Also Read :
How to Fix Yahoo Email Temporary Error 15
Also Read :
How to Fix Yahoo Email Temporary Error 15
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